Frequently Asked Questions
We have a support portal with Gif's and notes on how everything works as well as a support team who is available throughout business hours.
Tue, 13 Dec, 2016 at 1:17 PM
Nope! The more, the merrier.
Tue, 13 Dec, 2016 at 1:18 PM
Of course, we wouldn't want to complicate the transition for you. See our tutorials on importing and exporting data.
Tue, 13 Dec, 2016 at 1:26 PM
Yes, we call these 'Cost Estimates' in Magnetic. Watch this tutorial on how to create and send cost estimates.
Tue, 13 Dec, 2016 at 1:28 PM
For sure, we use 512-bit or higher SSL encryption. This is the same kind of encryption used by online banking. It means that nobody is able to read you...
Tue, 13 Dec, 2016 at 1:29 PM
External collaborators are limited users. See our tutorials on User Permissions and Collaborating with External users.
Tue, 13 Dec, 2016 at 1:30 PM
Yes, you can add users as watchers and they will see all the activity happening on that task.
Tue, 13 Dec, 2016 at 1:31 PM
All users have different permissions. See our tutorial on creating and customising users.
Tue, 13 Dec, 2016 at 1:34 PM
We integrate with Xero and Pastel Partner. See tutorials about the integration with Pastel and Xero.
Tue, 13 Dec, 2016 at 1:36 PM
Definitely, your account manager can set this up with you. Learn how to supercharge your agency with our Magnetic Implementation Launch Pack
Tue, 13 Dec, 2016 at 1:38 PM