Frequently Asked Questions
We have an extensive support portal with images,videos and notes on how everything works as well as a support team who is available throughout business hour...
Thu, 21 Nov, 2019 at 10:15 AM
No, there is no limit to the amount of users you can have on Magnetic. You will be charged for each user that is active on your Magnetic Account.
Thu, 21 Nov, 2019 at 10:50 AM
Of course, we wouldn't want to complicate the transition for you. You can import your data using the Magnetic Import Suite For more information hav...
Fri, 22 Nov, 2019 at 8:22 AM
Yes you can. We call these 'Cost Estimates' in Magnetic. Watch this tutorial on how to create and send cost estimates.
Fri, 22 Nov, 2019 at 8:24 AM
Yes, we use 512-bit or higher SSL encryption. This is the same kind of encryption used by online banking. It means that nobody is able to read your dat...
Fri, 22 Nov, 2019 at 8:25 AM
Yes. External collaborators are limited users. See our tutorials on User Permissions and Collaborating with External users.
Fri, 22 Nov, 2019 at 10:19 AM
Yes, you can add users as watchers and they will see all the activity happening on that task.
Tue, 13 Dec, 2016 at 1:31 PM
All users have different permissions. See our tutorial on creating and customising users.
Tue, 13 Dec, 2016 at 1:34 PM
We integrate with Xero and Pastel Partner. See tutorials about the integration with Pastel and Xero.
Tue, 13 Dec, 2016 at 1:36 PM
Definitely, your account manager can set this up with you. Learn how to supercharge your agency with our Magnetic Implementation Launch Pack
Tue, 13 Dec, 2016 at 1:38 PM