Frequently Asked Questions

Can I add customised fields in Magnetic?
Yes, actually we encourage the use of custom fields for Companies, Contacts, Opportunities and Jobs. Learn how to create custom fields with this tutorial
Mon, 25 Nov, 2019 at 8:50 AM
Can we customise our accounts headers and footers?
Yes you can customise your accounts headers and footers to fit your agency. Note: Suggested image width is 1640px, anything wider will be automatical...
Mon, 25 Nov, 2019 at 8:56 AM
What are the costs?
Please check out our pricing http://www.magnetichq.com/pricing/  You can take advantage of our free trial. After that, it is simply R250.00 excluding VA...
Mon, 25 Nov, 2019 at 9:05 AM
We are not an agency, can we still use Magnetic?
Yes 100%. Magnetic is not only for agencies.  We have a variety of different companies who use the app for their business needs.
Mon, 25 Nov, 2019 at 9:12 AM
Do I need to be online to use Magnetic?
Yes. You need to have access to the internet to use Magnetic.  Magnetic is accessible from anywhere with an internet connection.
Mon, 25 Nov, 2019 at 9:17 AM
Can my clients get access to the system?
Yes, they can. You can give them access as an external collaborator.  To read more about external collaboration follow this link: http://support.magnetich...
Mon, 25 Nov, 2019 at 9:25 AM
Do I need to have Magnetic installed on my laptop?
No. Magnetic is not a stand-alone program that you need to install on your laptop or personal computer. All you need is a laptop (or PC or mobile phone) wi...
Mon, 25 Nov, 2019 at 9:42 AM
Can I access Magnetic from my cellphone?
Yes, we have a mobile app. Here is the link to Google Play - https://play.google.com/store/apps/details?id=com.magnetichq.mobileapp&hl=en Here is th...
Mon, 25 Nov, 2019 at 9:58 AM
How do I pay for Magnetic?
You have the choice of paying via debit order or credit card. Whichever suits you best. 
Mon, 25 Nov, 2019 at 12:54 PM
Is Magnetic available in other languages?
Unfortunately Magnetic is only available in English.
Tue, 13 Dec, 2016 at 1:46 PM