Frequently Asked Questions

Can I add customised fields in Magnetic?
Yes, actually we encourage this! Learn how to create custom fields for opportunities / jobs Learn how to create custom fields with this tutorial
Tue, 13 Dec, 2016 at 1:40 PM
Can we customise our accounts headers and footers?
Follow the steps below to upload your very own accounts headers and footers:   Note: Suggested image width is 1640px, anything wider will be automati...
Thu, 11 Apr, 2019 at 12:37 PM
What are the costs?
Go to this link: http://www.magnetichq.com/pricing/ Take advantage of our free trial. After that, it is simply R250 ex VAT per user per month.
Tue, 13 Dec, 2016 at 1:43 PM
We are not an agency, can we still use Magnetic?
100% yes. Magnetic is not only for agencies, we have a variety of companies who use the app. 
Tue, 13 Dec, 2016 at 1:44 PM
Do I need to be online to use Magnetic?
You will need to have an internet connection, yes. Magnetic is accessible from anywhere with an internet connection.
Tue, 13 Dec, 2016 at 1:44 PM
Can my clients get access to the system?
For sure, if they are an external collaborator. 
Tue, 13 Dec, 2016 at 1:45 PM
Do I need to have Magnetic installed on my laptop?
Magnetic is not an app you download onto your laptop. So you will just need to login via Google Chrome. 
Tue, 13 Dec, 2016 at 1:45 PM
Can I access Magnetic from my cellphone?
Yes, we have a mobile app.
Tue, 13 Dec, 2016 at 1:46 PM
How do I pay for Magnetic?
You have the choice of paying via debit order or credit card. Whichever suits you best.
Tue, 13 Dec, 2016 at 1:46 PM
Is Magnetic available in other languages?
Unfortunately Magnetic is only available in English.
Tue, 13 Dec, 2016 at 1:46 PM